Guides

Benchmarks and side-by-side explanations of the metrics our calculators work out.

How to use these guides

Each guide answers one question people ask about social media and ad metrics, explains how the platforms measure it, and links to the calculator that works it out. Where we quote a benchmark, we name the source and the year, because averages change and vary a lot between industries and methods.

Start with what is a good engagement rate if you report on organic social, or CPM vs CPC vs CTR vs CPA if you manage paid campaigns.